eVisitor explained: check-ins, check-outs and the tourist tax lump sum.
In Croatia, every accommodation provider, private renters included, must check each guest in on eVisitor, the Croatian National Tourist Board's system, within 24 hours of arrival and check them out within 24 hours of departure (Tourist Tax Act, art. 22). A private renter who misses either faces a fine of about EUR 265 to 1,327. Private renters also pay the tourist tax as an annual lump sum per bed.
This page sets out what the law asks of you: the two 24-hour deadlines, the lump sums, the fines and what changed in 2025, each linked to the official text. Vidimo can't check guests in on eVisitor yet; join the waitlist and we'll tell you when it can.
For private renters, property managers, and small hotels across Croatia.
Last updated: September 12, 2026
24 hours in, 24 hours out
Each guest checked in within 24 hours of arrival and checked out within 24 hours of departure.
Lump sums by 31 July
The tourist tax and the membership fee, per bed, in full by 31 July or in three instalments to 30 September.
The 2025 changes
Co-owners' consent for flats, the new property tax, and where the registration number stands.
Four obligations, one system
Letting rooms or apartments in Croatia runs through eVisitor: the check-ins, the check-outs, and the lump sums calculated from your beds.
Guest check-in
Every guest, Croatian nationals and children included, entered from their identity document (Zakon o turističkoj pristojbi, art. 22).
Guest check-out
The check-out is a separate step with the same deadline, and a private renter is fined for missing it just as for a late check-in.
Tourist tax lump sum
Private renters pay an annual amount per bed, set by the county, whatever the nights sold. eVisitor calculates it and issues the payment slips.
Membership fee
€5.97 per bed a year for private renters, €3.98 on a family farm, half that for an extra bed, paid to the tourist board on the same schedule.
How eVisitor works
Three steps under the Tourist Tax Act, for a private renter and a hotel alike.
Get your access
Your local tourist board issues your eVisitor username and password, unless you sign in with a national electronic identity.
Check each guest in
Within 24 hours of arrival, enter each guest from their identity document: name, date and place of birth, citizenship, document, address and dates.
Check each guest out
Within 24 hours of departure, check the guest out. Separately, private renters pay the yearly lump sums using the payment slips eVisitor issues.
Why trust this page
Every deadline, fine and amount on this page links back to the official text, so you can check the source yourself.
Built on the official texts
Deadlines, fines and amounts follow the acts as published in Narodne novine, Croatia's official gazette. The sources are listed on this page.
Your data stays in the EU
Guest data is processed in the EU under the GDPR. Vidimo is your data processor, not a data reseller.
One bill, no surprises
€30 per unit per month, AI included. No per-transaction fees and no hidden per-unit add-ons.
Pricing
What Vidimo costs
No per-transaction fees and no hidden per-unit add-ons. eVisitor check-in is not part of Vidimo yet.
No setup fees. Cancel anytime.
Included:
- Omnichannel guest inbox (WhatsApp today, Airbnb and Booking soon)
- Guests enter their details and scan their ID online before arrival
- AI copilot with operational tools
- Unified booking calendar and task scheduling
- iOS and Android apps
Some tools take a cut of every deposit, payment and upsell, so the better your season the more you pay. Vidimo charges per unit: your bill in August is the bill in February.
14-day free trial. No credit card.
Frequently asked questions
What hosts in Croatia most often ask about eVisitor.
Does Vidimo check my guests in on eVisitor?
No, not yet. Vidimo has no eVisitor connection today, so you check guests in through eVisitor itself or the software you already use. Join the waitlist and we'll email you when Vidimo can do it for you.
Can I use Vidimo for a property in Croatia today?
Yes, for everything except eVisitor. The guest inbox, the booking calendar, tasks and the AI copilot work wherever your property is, and you can start a free trial today. Until Vidimo connects to eVisitor, you keep checking guests in yourself.
Do I have to check in Airbnb and Booking.com guests myself?
Yes. Under the Tourist Tax Act the duty sits with whoever provides the accommodation, for every guest, however they booked. The platforms have no role in it.
Do Croatian guests and children have to be checked in?
Yes, both. Everyone you accommodate is checked in, whatever their nationality, apart from narrow cases such as people staying for work. Children are checked in too; under-12s pay no tourist tax, and 12 to 18-year-olds pay half where it is charged per night.
What about guests who are not EU, EEA or Swiss citizens?
Guests who are not citizens of the EU, the EEA or Switzerland must also be registered with the police within one day of arrival (Zakon o strancima, art. 177). The Ministry of the Interior says eVisitor has passed this data to the police automatically since 2016, so a timely eVisitor check-in is how it is done in practice. Missing it can mean a fine of €30 to €260 for an individual, or €500 to €1,000 for a company or other legal entity.
What are the fines?
For a private renter, a late check-in or check-out, or an unpaid lump sum, means a fine of about €265 to €1,327 (the act still sets it at 2,000 to 10,000 kuna), doubled for a repeat offence. Not keeping the guest list properly is a separate fine of €260 to €660.
Do I pay the lump sum even if I only have a few bookings?
Yes. The tourist tax lump sum is an annual amount for every bed, main and extra, however many nights you're booked. Your county sets it within national limits of roughly €46 to €133 per bed. The membership fee is €5.97 per bed, half that for an extra bed. Both are due in full by 31 July, or in three equal instalments on 31 July, 31 August and 30 September.
I let a flat in an apartment building. What changed in 2025?
Since 1 January 2025, you need written consent to let a flat short-term from two thirds of the building's co-owners, including every neighbour whose walls, floor or ceiling adjoin yours. If your flat was already let before then, you have five years to collect it. A property tax of €0.60 to €8.00 per square metre a year also applies to a property let to tourists that is not your permanent home.
Do I need a registration number on my listings?
Not yet. On 22 May 2026 the Ministry of Tourism and Sport said you do not currently need one to advertise on platforms, and that it is expected from the start of 2027; a bill for a new hospitality act that would introduce it is before Parliament. What already applies: your listings may use only the type and category in your approval decision (rješenje), and listings on platforms must show your tax or VAT number.
Where is my data stored?
Your data and your guests' data are processed inside the European Union under the GDPR. Vidimo is your processor: we keep data only as long as the purpose and the law require, and we never resell it.
Join the waitlist
Leave your email and we'll let you know when Vidimo can check your guests in on eVisitor, and whenever the Croatian rules change.
Be the first to know when Vidimo can check your guests in on eVisitor.
One email when Vidimo connects to eVisitor, and one whenever the rules described on this page change.
Informational content, not legal advice. Deadlines, fines and amounts summarize the law in force (Zakon o turističkoj pristojbi, the eVisitor rulebook, Zakon o strancima, and the 2025 changes) as of the last update. Fines and lump sums still set in kuna are shown as approximate euro amounts. Verify with the cited sources, your local tourist board, or a professional before acting. Vidimo does not check guests in on eVisitor, and the duty stays yours.