Run every property
from your pocket.
The first truly mobile Property Management System, Channel Manager, and Omnichannel Inbox: guest conversations, team coordination, and full property control, all from your phone.
14-day free trial, no credit card. Then €30/unit/month.
Niels Groen
Can we get extra towels please?
AI drafted a reply
“Of course, fresh towels will be in your unit by 3pm.”
soon
soonWhatsAppEmailsoonSecurity and privacy
What happens to your guests' data
You'll keep your guests' ID details, bookings and messages in Vidimo. Here is how we look after them. Each point links to the page with the details.
Other customers can't see your data
Your data is encrypted on our servers and while it moves between your devices and ours. Each property is kept separate, so no other Vidimo account can open it.
Security detailsWe don't train AI on your data
The same goes for your guests' data. With every request to our AI providers, we ask them not to keep the data, except when transcribing voice messages and dictation.
How we use AIYou stay in charge of guest data
Under the GDPR you are the data controller and we are your processor, handling guest data on your behalf.
How we handle dataWe name the companies that process your data for us
You'll find the list on our site. Our team signs in with two-factor authentication and only gets the access a task needs. With every code change, the software we build on is checked for known vulnerabilities.
Our security measuresEverything you need
One app. Every channel. Full control.
Stop switching between tabs and tools. Vidimo unifies guest messaging, team operations, booking visibility, and distribution controls in one mobile workflow.
Omnichannel Inbox
Every guest conversation in one place: WhatsApp today; Airbnb, Booking.com and more channels on the way. Every thread carries the badge of the channel the guest wrote from.
AI-Native Operations
An AI copilot embedded in your daily workflow. Ask questions about bookings, guests, tasks, or occupancy and get tool-backed answers instantly.
Team Coordination
Task workflows for cleaning and maintenance. Assign staff, track status, and keep your entire operation visible from your phone.
Calendar Control Center
Unified bookings and tasks timeline at property and unit level. See everything that matters for today, this week, or any period at a glance.
Omnichannel inbox
Every conversation. One inbox.
Every guest message lands in a single thread, each tagged with a channel badge so you always know where a guest is writing from. Reply once; it goes back out on the right channel.
Inline auto-translation
Read every message in your language and reply in theirs: the guest sees their own.
Channel badges for instant context
Every thread shows the channel the guest wrote from, so you know before you reply.
Linked to the live booking
Every thread carries the guest's unit, dates, and stay status alongside it.
Thomas Dubois
+33 6 14 •• •• 09
Matched to reservation
Unit 201 · Superior Room
Emerald Valley Apartments
In-app calls
Take the call with the whole booking on screen.
Guest calls come in over WhatsApp, straight into Vidimo. Before you say hello, the caller is matched to their live reservation, so the unit, dates, and stay status are already in front of you.
WhatsApp calls, answered in-app
Guest calls ring inside Vidimo, so anyone on the team can pick up. No separate app, no personal number.
Caller matched to the booking
Inbound numbers are linked to the reservation automatically: no guessing who's calling.
Your personal number stays private
Guests reach your property's WhatsApp, never your personal phone.
Your whole portfolio, on one timeline.
Bookings and turnovers across every unit in a single, color-coded timeline. Spot gaps, track today's arrivals, and keep operations moving, all at a glance.
Not a chatbot. A copilot with the keys.
Ask in plain language and the copilot checks your live bookings, guests, and tasks, then answers with your real data, not generic tips. Every action waits for your approval.
Copilot
Emerald Valley Apartments
Today's arrivals
3 guests · from your live calendar
| Unit | Guest | Status |
|---|---|---|
| 202 | Sarah Dupuis | confirmed |
| 303 | Hélio Costa | confirmed |
| 101 | Cristián Meza Echevarría | confirmed |
Smart Suggestions
Detects context from guest messages and proposes actions: update arrival times, link bookings, or merge duplicate contacts.
Instant Answers
Ask about today's check-ins, occupancy, or task assignments and get an answer drawn from your real data, not generic replies.
You Stay in Control
Every AI suggestion requires your approval. Review, accept, or dismiss: the copilot assists, you decide.
Compliance
Built for every European regime
Guest registration, tourist tax, and police reporting each carry hard deadlines and real fines. Every country's rules are explained on its own page, and each card says how far Vidimo goes there today.
eTurizem / AJPES
Guest reporting to AJPES and the tourist tax per municipality, explained.
Alloggiati Web / CIN / ISTAT
Guest reports filed with the Police within the legal deadline; the tourist tax, the CIN and ISTAT statistics explained.
Loi Le Meur / taxe de séjour
The declaration, the registration number on every listing, and the taxe de séjour, explained.
SES.Hospedajes / RD 933/2021
The 24-hour booking and guest reports, the fines, and the Catalan and Basque rules, explained.
eVisitor / turistička pristojba
The 24-hour check-in and check-out, and the tourist tax and membership lump sums, explained.
SIBA / boletim de alojamento
Reporting foreign guests to SIBA, the RNAL number and the tourist tax, explained.
Pricing
Simple, transparent pricing.
One plan. Everything included. Scales with your portfolio.
No setup fees. No hidden costs. Cancel anytime.
Everything included:
- Omnichannel guest inbox
- AI copilot with operational tools
- Task management and staff coordination
- Unified booking calendar
- Multi-property support
- WhatsApp guest messaging
- Auto-translation for guest messages
- iOS and Android apps
Coming soon:
- OTA integrations with Airbnb and Booking.com
Ready to simplify your operations?
Join property managers who are switching to a mobile-first workflow. Start free in a few minutes, or have us walk you through it.
14-day free trial. No credit card. Cancel anytime.