Support

Vidimo is the operations hub property managers use to run their stays. Whichever route you take below, a real person on the team reads your message.

Get help from inside the app

The fastest way to reach the team is from the app, where your message arrives already linked to your property so you never have to explain who you are.

• Tap your avatar in the top bar to open your menu.
• Under Support, tap Contact support. Your email app opens with a message addressed to the team, prefilled with your property details.
• The Help entry in the same menu opens these guides from anywhere in the app.

Prefer a walkthrough? The Contact us guide covers the same steps with screenshots.

Browse the documentation

Most day-to-day questions are already answered in our guides, from setting up your first property to connecting your messaging channels. Start at docs.vidimo.app.