Alloggiati Web: reporting guests to the police in Italy
Every host in Italy, including anyone letting a flat for less than 30 days, must report each guest's identity to the police through the Alloggiati Web portal within 24 hours of arrival, or 6 hours for a stay of 24 hours or less. Guests must be checked against their documents by sight (de visu), not only through copies sent online. Failing to report is a criminal offence.
Last verified September 16, 2026
Key facts
| Fact | Value | Legal basis |
|---|---|---|
| Who has to report guests | Hotels and other accommodation providers, holiday homes and flats, room lettings, and anyone letting a property or part of one for less than 30 daysSourceLast verified September 16, 2026TULPS, art. 109(1); DL 113/2018, art. 19-bis | TULPS, art. 109(1); DL 113/2018, art. 19-bis |
| Deadline to report a guest through Alloggiati Web, from arrival | 24 hoursSourceLast verified September 16, 2026TULPS, art. 109(3) | TULPS, art. 109(3) |
| Deadline for a stay of 24 hours or less, from arrival | 6 hoursIn force since 12 January 2022, ninety days after the implementing decree of 16 September 2021 was published.SourceLast verified September 16, 2026TULPS, art. 109(3); DL 53/2019, art. 5; Ministry of the Interior decree of 16 September 2021 | TULPS, art. 109(3); DL 53/2019, art. 5; Ministry of the Interior decree of 16 September 2021 |
| How guests must be identified | By a visual check (de visu) that each guest is the person on the identity document, in person or possibly by a live video link at the entrance. Receiving document copies online and then handing over access by key box or door code is not enoughSourceLast verified September 16, 2026TULPS, art. 109; Council of State, Section III, judgment no. 9101/2025 of 21 November 2025 | TULPS, art. 109; Council of State, Section III, judgment no. 9101/2025 of 21 November 2025 |
| Penalty for not reporting a guest | Arrest of up to three months or a fine (ammenda) of up to €206A criminal offence, not an administrative fine. The statute states the fine in lire; €206 is the conversion.SourceLast verified September 16, 2026TULPS, art. 17(1) | TULPS, art. 17(1) |
Who has to report
Under art. 109 of the public-security code (TULPS), the duty covers hotels and other accommodation providers, holiday homes and flats, room lettings, and anyone letting a property or part of one for less than 30 days. Guests may be lodged only if they carry an identity card or another valid identity document; for a non-EU foreigner, a passport or equivalent document with a photo is enough.
Deadlines and how to report
Each guest's details reach the Questura (the provincial police headquarters) within 24 hours of arrival, and within 6 hours when the stay lasts 24 hours or less.
Reports are sent through Alloggiati Web, the Polizia di Stato portal, with credentials issued by the Questura. Guests can be entered one by one, uploaded as a file, or sent through web services. Keep the receipt the portal issues.
Checking guests against their documents
Guests must be identified by a visual check (de visu) that each guest is the person on the identity document, in person or possibly by a live video link at the entrance. Receiving document copies online and then handing over access by key box or door code is not enough.
A Ministry of the Interior circular of 18 November 2024 said so. The regional administrative court of Lazio annulled it in May 2025, but on 21 November 2025 the Council of State reversed that judgment, holding that art. 109 itself requires a de visu check. The circular therefore stands. The court added that the check need not be physical: it could be done by video devices at the entrance, provided they confirm, then and there, that the guest matches the document. It set no other requirement for such devices.
Guides written between May and November 2025 may still say that remote self check-in is allowed. That is no longer the position.
Penalty
Not reporting a guest is punished with arrest of up to three months or a fine (ammenda) of up to €206 under art. 17 TULPS. It is a criminal offence, handled by the courts, not an administrative fine.